FAQ Reliable Information

Answers to All Questions About l89b

From deposits to withdrawals, account management to responsible gambling — find detailed answers to the most frequently asked questions from players in Bangladesh on l89b's FAQ page.

Questions can come up at any point while using l89b. The Q&As below have been put together based on the real experiences of players in Bangladesh. Clear, straightforward answers are provided on everything from bKash, Nagad, and Rocket transactions, to account-related issues and safe gambling advice. If you can't find your question here, contact our 24/7 support team.

Money Deposit

l89b currently accepts deposits through three popular mobile financial services in Bangladesh — bKash, Nagad, and Rocket. The minimum deposit amount for each of these three methods is ৳500. Every method is fast and secure; after depositing, the balance is usually added to your account within a few minutes. Choose whichever method you are most familiar with.

Log in to your l89b account, go to the "Deposit" option, and select bKash. Complete the payment to the designated bKash number and submit the transaction ID correctly. The minimum deposit is ৳500. Once the deposit is successful, your l89b balance will be updated within a few minutes. If you run into any issues, let us know via live chat.

Yes, Nagad is one of l89b's active deposit methods. On the deposit page, select Nagad, make the payment to the number shown, and enter the Nagad reference number in the input box. The deposit amount must be at least ৳500. You can make the payment either through the Nagad app or a dial code. If you get stuck at any step, get help directly via live chat.

Sometimes a few minutes of waiting may be needed due to network delays. If the balance still hasn't appeared after 10 minutes, contact us via live chat and provide your transaction ID, payment time, and amount. Our support team is active 24/7 and will verify and resolve the issue quickly. Keeping a screenshot of the transaction will speed up the process.

The minimum deposit amount for each payment method at l89b is ৳500. This applies equally to bKash, Nagad, and Rocket. If you try to deposit less than this amount, the system will automatically reject it. Contact us via live chat to learn more about the maximum deposit limit.

Rocket is Dutch-Bangla Bank's mobile banking service. However, a Dutch-Bangla Bank account is not required to open a Rocket account — any Bangladeshi citizen can open a Rocket wallet with just their national ID and mobile number, and easily make transactions at l89b.

Money Withdrawal

Once a withdrawal request at l89b is verified, the money is generally transferred to your bKash, Nagad, or Rocket wallet within 10 to 45 minutes. During exceptionally busy periods it may take a little longer, but if there is more delay than that, contact us via live chat. Processing runs 24 hours a day, 7 days a week.

The minimum withdrawal amount at l89b is ৳1,000. Withdrawal requests below this amount cannot be made. Before withdrawing, make sure your wagering requirements have been met and that your account has a sufficient balance. Ask the support team about the maximum withdrawal limit.

Sometimes a request may remain temporarily pending due to verification. If it is still pending 45 minutes after submitting, contact us via live chat or by email ([email protected]) and provide your withdrawal ID or time. The team will quickly check the status and give you an update.

Yes, l89b's withdrawal service is available 7 days a week, 24 hours a day. Whether it is night or a holiday — you can submit a request at any time and expect to receive your money within 10 to 45 minutes. There may be slight delays during festive seasons, but the support team is always active.

The wagering requirement for l89b's welcome bonus is 25 times the bonus amount — on the bonus only, not including the deposit. For example: if you deposit ৳1,000 you receive a ৳1,000 bonus; after placing bets totalling ৳1,000 × 25 = ৳25,000, any winnings from the bonus can be withdrawn. Once the requirement is met, there are no restrictions on withdrawal.

Limits & Controls

A cooling-off or temporary break feature is available at l89b. If you want to temporarily suspend your account for a set period, write to [email protected] or let us know via live chat. If you want a longer-term self-exclusion, you can request that too. l89b is always ready to support responsible play.

Yes. You can set daily, weekly, or monthly deposit limits for yourself. To make this request, contact us via live chat or send an email to [email protected]. Once a limit is set, it can be lowered immediately, but increasing it requires a specific waiting period — this is for your own protection.

Yes, l89b is strictly for people aged 21 and above only. This condition must be accepted when opening an account. A national identity card or equivalent document may be requested during the age verification process. Protecting minors from gambling is part of our responsibility.

If you feel you are losing control over your play, contact l89b's live chat immediately — we will arrange a self-exclusion or break. You can also reach out to Kaan Pete Roi or the National Mental Health Helpline for mental health support in Bangladesh. l89b always gives responsible play the highest priority.

Some warning signs are: spending beyond your set budget, playing more to recover losses, lying to family or friends about your gambling, being unable to stop playing or feeling restless, and gambling having a negative impact on daily life or relationships. If you notice these signs, take a break and contact our support team.

Account Questions

To open an account at l89b, go to the l89b Login page and fill in the registration form. An account can be created in just a few minutes with an active mobile number and password. After registering, there is an opportunity to receive a 100% bonus up to ৳5,000 on your first deposit. Please note, those under 21 cannot register.

On the l89b Login page, click the "Forgot password" link. Enter your registered mobile number or email and a verification code will be sent to you. Use the code to set a new password. If you have trouble with the process, write directly to [email protected] or get help via live chat.

Common reasons for a failed login are: wrong password or username, a temporary lock due to repeated failed attempts, or Caps Lock being on. Try resetting your password. Clearing your browser cache also resolves the issue in many cases. If nothing works, contact us via live chat and the support team will resolve it quickly.

For a secure account, your password should be at least 8 characters long and ideally contain a mix of uppercase letters, lowercase letters, and numbers. Avoid easily guessable passwords (such as your date of birth or "123456"). A username can generally contain letters and numbers. Do not share your password with anyone to keep your account secure.

To update your mobile number, email, or other personal details, go to account settings or send a request to [email protected]. For security purposes, identity verification may be required before important details are changed. After the update, confirm that you can log in with the new details.

No. Under l89b's rules, only one account per person is allowed. If multiple accounts are found, they may be suspended or closed and there is a risk of the balance being forfeited. If you are having trouble accessing an old account, do not open a new one — ask the support team for help instead.

Have more questions?

l89b's support team is available 24 hours a day, 7 days a week in Bengali and English.
Contact us directly via live chat or email.

Contact us via live chat
Live Chat — 24/7 [email protected] Bengali & English