For 21+ only

l89b Responsible Gaming —
Stay Safe, Have Fun

Gaming is for enjoyment, not stress. l89b is committed to giving you all the tools and support you need to maintain healthy limits.

Why is Responsible Gaming Important?

Online gaming is a great source of entertainment for millions of people. From cricket betting to slot games — every experience is meant to be exciting and enjoyable. But when gaming goes out of control, it can have a negative impact on your personal, family, and financial life.

l89b believes every player has the right to play in a safe and controlled environment. That is why we provide tools and guidelines that help you enjoy games in a mindful and responsible way.

Remember — gaming is entertainment, not a source of income. Set a budget for each session and stick to it. l89b is always here for you.

Core Principles
  • Gaming is always for entertainment
  • For those aged 21 and above only
  • Do not try to recover money you have lost
  • Do not bet based on emotions
  • Do not play with borrowed money
  • Take regular breaks

Protection Tools for You

These tools are always available to you to keep your gaming experience on l89b under control.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. To increase a limit, you must wait 24 hours — this protects you from impulsive decisions.

bKash Nagad Rocket

Time-Out Option

If you feel you need a break, temporarily close your account for a set period. You can take a time-out from one day up to six weeks. During this period you will not be able to play or make deposits.

1 Day 1 Week 6 Weeks

Self-Exclusion

If you are experiencing long-term problems, choose self-exclusion. This is a firm decision — your account cannot be reactivated until the set period has ended. Just inform the support team and the process begins.

6 Months 1 Year Permanent

Gaming History Review

View your betting history and deposit and withdrawal records at any time. Understanding your own spending patterns is the first step toward responsible gaming.

Transparency Analyze It Yourself

24/7 Support Team

Our Bangla-speaking support team is always ready for any concern or issue. Contact us via live chat or email — you will get help, not judgment.

Live Chat [email protected]

Minor Protection

l89b has a strict age verification system in place. Only those aged 21 and above may open an account and play. If you suspect a minor is using the platform, please notify us immediately.

21+ Mandatory Age Verification

Recognize the Signs of Problem Gaming

It can often be hard to tell when gaming is turning into a problem. If any of the signs below apply to you, consider seeking help.

  • Betting more and more to try to recover lost money
  • Feeling restless or irritable when not gaming
  • Hiding gaming from family and friends
  • Playing with money meant for household or urgent expenses
  • Unable to concentrate on work or studies
  • Lying about or making excuses for gaming
  • Playing with borrowed or sold-off money
If These Signs Are Present

There is no shame — this is a common problem and it can be solved. Contact the l89b support team or activate self-exclusion. Talk to your family and loved ones.

Ways to Get Help
  • Reach out directly via l89b live chat
  • [email protected] — send an email
  • Talk to a trusted family member
  • Seek professional mental health support

Practical Tips for Safe Gaming

Following these simple habits will keep gaming enjoyable at all times.

01

Set a Budget in Advance

Before each gaming session, decide the maximum amount you will spend. If you lose that amount, end the session — do not try to recover it. You can make this automatic on l89b by setting a deposit limit.

02

Set a Time Limit

Playing for too long in one go tires the mind and weakens decision-making. Take at least a 5-10 minute break every hour. Setting a reminder on your phone is a good habit.

03

Do Not Play When Emotional

Gaming when angry, sad, stressed, or after drinking alcohol increases the risk of making poor decisions. In that state, avoid logging in to l89b and play only once you have calmed down.

04

Balance Gaming with Other Activities

Spending time with family, socializing with friends, exercising, and doing professional work — gaming is just a recreational pastime alongside all of these. Give priority to the other aspects of your life.

05

Keep Your Account Secure from Young People

Never share your l89b account password with anyone, especially children or teenagers. On a shared device, log out after each session. Minors are not permitted to use this platform.

06

Do Not Treat Wins as Guaranteed

Gaming outcomes are entirely chance-based. No strategy or system guarantees a win. All games on l89b ensure fair play — outcomes are never predetermined.

Protection of Minors

l89b strictly enforces the 21+ age rule. Age is verified at registration and any suspicious account is investigated.

If there are children or teenagers at home, take the steps below to prevent them from accessing gaming platforms.

For those aged 21 and above only

Advice for Parents

  • Install parental control software on your device
  • Never share your l89b account password
  • Set browser restrictions on access to gaming sites
  • Have an open conversation with children about gaming
  • If you have any suspicion, let our support team know — action will be taken immediately

If You Need Help, Contact Us Now

The l89b support team is available seven days a week, 24 hours a day, in both Bangla and English.

Live Chat

Talk to us directly via live chat from any page on the site. Get a quick response — in Bangla or English.

Available 24/7 Chat in Bangla

Email Support

Send an email to share a detailed issue or to apply for self-exclusion. Our team keeps your privacy fully protected.

[email protected]

Remember: Asking for help is not a sign of weakness — it takes courage. l89b is here for you, without judgment.

Frequently Asked Questions

Here are answers to the most frequently asked questions about responsible gaming.

Go to your l89b account settings and find the "Responsible Gaming" section. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing it requires a 24-hour waiting period. If you have any trouble, email [email protected] or reach out via live chat.

Yes, if you apply for self-exclusion, arrangements will be made to return any withdrawable balance in your account. Contact our support team for more details on this. During self-exclusion, new deposits or gameplay are not possible.

A time-out is a temporary break — from one day up to six weeks. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is long-term — from six months up to permanent — and cannot be reversed before the set period ends. For serious issues, self-exclusion is the more effective option.

The minimum age to open an account and play on l89b is 21. Age is verified at registration, and identity documents may be requested in any case of doubt. There is no way for minors to use an account or participate in gaming.

The account holder must apply for self-exclusion themselves. However, if you are concerned about someone, please let our support team know — we will assess the situation and take the best course of action. Write to [email protected] for assistance.

The l89b support team can guide you as a first step. Beyond that, Bangladesh has mental health specialists, counselors, and counseling centers that help with gaming addiction. Talking to a trusted family member is also an important first step.

Enjoy l89b Safely

To keep gaming enjoyable, play within your limits. Read our FAQ to learn more or start playing right away.

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