l89b Platform Terms & Conditions
Please read these terms carefully before creating an account or using any service at l89b — they give you a clear understanding of your rights and responsibilities.
These Terms & Conditions ("Terms") apply to every individual ("User") who uses the l89b platform or any of its services. By browsing the l89b website, creating an account, or using any game or betting service, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please stop using the platform.
l89b is committed to providing a safe and reliable online gaming experience for Bangladeshi users. These Terms may be updated from time to time; if any significant change is made, we will notify users through the platform. Continued use of the platform after any change means you have accepted the updated Terms.
General Provisions
The l89b platform is operated for personal and recreational use only. By accessing the platform or using its services, the user confirms that:
- They are at least 21 years of age.
- They are using this platform entirely of their own free will and choice.
- They understand that online gaming and betting carry financial risk and that they are able to bear that risk.
- Using this platform does not violate any legal restrictions in their own country.
l89b reserves the right to suspend or terminate any user's account at any time, with or without prior notice and with or without cause, particularly in cases of Terms violation.
Account Registration & Eligibility
2.1 Registration Requirements
To open an account at l89b, the user must provide accurate and complete information. Opening an account with false or incomplete information is considered a violation of the Terms and may result in account closure.
- Each person may open only one account.
- Creating multiple accounts under the same person is strictly prohibited.
- The account may only be used by the account holder — it cannot be transferred to or shared with a third party.
- Keeping the login password and account details confidential is the user's own responsibility.
2.2 Identity Verification
l89b may carry out identity verification (KYC) at any time to ensure a safe environment. Users are required to provide the necessary documents (national ID or equivalent). Withdrawals may be delayed until verification is complete.
Deposit & Withdrawal Policy
3.1 Deposits
The mobile financial services currently available for deposits at l89b are bKash, Nagad, and Rocket. Deposit options other than these methods are not available.
- Minimum deposit amount: ৳500 (for each method).
- Deposits are generally credited to the account instantly.
- Deposited funds must come only from a payment account registered in the user's own name.
- Depositing via a third-party account is strictly prohibited and funds may be confiscated.
3.2 Withdrawals
Withdrawals are processed through the same methods — bKash, Nagad, or Rocket. Withdrawal rules:
- Minimum withdrawal amount: ৳1,000.
- Typical withdrawal time: within 10–45 minutes.
- Withdrawals may be delayed if identity verification has not been completed.
- To withdraw from a bonus balance, the applicable wagering requirement must be met.
- Withdrawals may be temporarily suspended while any unusual activity is under investigation.
Bonuses & Promotional Offers
4.1 Welcome Bonus
l89b offers new users a 100% bonus on their first deposit, up to ৳5,000. The bonus amount is calculated as follows:
- Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
- Deposit ৳12,000 → Bonus ৳5,000 → Total balance ৳17,000
4.2 Wagering Requirement
To withdraw winnings earned from a bonus, the specified wagering requirement must be met. The wagering requirement is calculated on the bonus amount only — not on the deposit amount.
- Wagering requirement: 25x (on the bonus amount).
- Example: ৳1,000 bonus × 25 = bonus winnings are withdrawable after ৳25,000 in wagers.
- If the wagering requirement is not met within the set time limit, the bonus may be cancelled.
4.3 Additional Promotions
l89b may offer various promotional offers from time to time. Each offer will have its own specific terms, which will be published at the time the offer is announced. If there is a conflict between the general Terms and the specific terms of a promotion, the specific terms of the promotion will take precedence.
- Bonus funds cannot be withdrawn — they can only be used as gaming balance.
- Attempting to earn bonuses through fraudulent activity is a violation of the Terms and will result in account termination.
- l89b reserves the right to modify or cancel any bonus or promotion at any time.
VIP Program & Rewards
The l89b VIP program has three tiers — Bronze, Silver, and Gold. Users can move up to a higher tier based on their regular gaming activity.
- Bronze — up to 0.4% weekly cashback.
- Silver — up to 0.8% weekly cashback.
- Gold — up to 1.2% weekly cashback.
Cashback is calculated each week and credited to the account at a set time. l89b reserves the right to modify or cancel VIP benefits.
Gaming Rules
6.1 Fair Play Policy
l89b is committed to ensuring a fair play environment. All game providers use certified software technology that guarantees fully random outcomes (RNG-based).
6.2 Prohibited Activities
The following activities are strictly prohibited and may result in permanent account closure:
- Using multiple accounts to claim bonus benefits.
- Using bots or automated software.
- Attempting to influence game outcomes.
- Colluding with other users in betting.
- Intentionally exploiting technical errors in the platform.
6.3 Technical Errors
If a game is left incomplete due to a software or network issue, l89b reserves the right to refund the bet for that round or cancel the round entirely. l89b is not liable for any loss caused by technical errors.
Responsible Gaming
l89b takes responsible gaming seriously. We believe gaming should be a form of entertainment, never a source of financial or emotional stress.
- Users can set their own deposit and betting limits.
- A self-exclusion option is available to temporarily or permanently suspend an account if needed.
- If you notice signs of a gaming problem, contact our support team — they will help without judgment.
For more information on responsible gaming, please visit our Responsible Gaming page.
Privacy & Data Protection
l89b gives the highest priority to user privacy. Our full policy on the collection, storage, and use of personal data is described in detail on our Privacy Policy page.
- User data is protected with SSL encryption technology.
- Data is never sold to third parties.
- Data is used solely for the purpose of improving services and ensuring security.
- Data may be provided to relevant authorities upon request under applicable law.
Copyright & Intellectual Property
All content on the l89b platform — logos, designs, text, graphics, software, and other materials — is protected by the intellectual property rights of l89b or its licensors. Users may use these materials for personal and non-commercial purposes. The following activities are not permitted under any circumstances:
- Copying, redistributing, or using any part of the platform for commercial purposes.
- Creating fake sites or apps by imitating the l89b brand or identity.
- Attempting reverse engineering or software analysis.
Limitation of Liability
l89b accepts no liability in the following situations:
- Financial loss resulting from the user's own decisions.
- A game being left incomplete due to an internet disconnection.
- Delays or issues related to third-party services (payment gateways).
- Temporary service interruption caused by unexpected technical issues.
- Loss resulting from the user sharing their account details with a third party.
In any case, l89b's maximum liability is limited to the amount of the user's relevant transaction.
Account Suspension & Closure
l89b reserves the right to temporarily suspend or permanently close a user's account in the following situations:
- Violation of any provision of these Terms.
- Suspicion of fraudulent activity.
- Concern over money laundering or suspicious financial activity.
- An order from a court or authority.
- The user themselves requests self-exclusion.
Upon account closure, any remaining valid balance will be returned unless the account was closed due to a Terms violation. Bonus balance will be forfeited in such cases.
Complaints & Dispute Resolution
If you have a complaint about any matter, please contact our support team first. We always aim to resolve disputes through discussion.
- Live Chat — available 24/7 in Bengali and English.
- Email: [email protected]
After a complaint is submitted, our team will review the matter as quickly as possible and keep you informed. Complex cases may take a little more time to resolve.
Changes to Terms & Closing Provisions
l89b reserves the right to modify these Terms at any time. Changes will be published on the platform before taking effect. Continued use of the platform after any change means the user has accepted the updated Terms.
If any provision of these Terms is found to be legally unenforceable, the remaining provisions will remain fully in effect. A delay by l89b in enforcing any provision will not be considered a waiver of that right.
If you have any questions about these Terms, please contact us at [email protected].